Frequently asked questions
Common questions from practices about working with our lab. If yours is not here, call or email and we will answer it directly.
What services do you provide?
We specialize in crowns, bridges, veneers, implant restorations, night guards, digital case handling and custom shading for dental professionals. See all services.
What materials do you use?
We work with zirconia, e.max and other high-quality materials. Each case is matched to your preferences and clinical needs.
What is your standard turnaround time?
Most cases are completed within 8 to 9 business days. Rush service may be available depending on your needs and lab capacity.
Do you offer local pickup and delivery?
Yes. We offer local pickup and delivery throughout the Greater Boston area. Contact us to schedule a pickup or drop-off.
Can I submit digital scans?
Absolutely. We accept digital impressions from any intraoral scanner system. Send scans to dentalcreationscad@gmail.com.
Do you offer custom shading services?
Yes. Custom shading is available, at our lab or in your office, to help you achieve the most natural and esthetic restorations possible.
Do you work directly with patients?
No. Dental Creations only works with licensed dental professionals. We do not accept cases or inquiries directly from patients.
How do I send a case?
Send your digital Rx to ron@dentalcreations.net and arrange pickup or shipping. Our send a case page walks through it, and we are glad to help with your first case.
Can I request specific materials or brands?
Yes. We are flexible and happy to accommodate specific requests whenever possible, including alloys, brands and lab protocols.
Are consultations available for complex cases?
Yes. We encourage open communication and welcome phone consultations to review complex cases or provide a second opinion.
Is every case inspected before delivery?
Yes. Every restoration is personally inspected by a member of the Dental Creations team before it leaves the lab to ensure consistent quality.
Do you accept rush cases?
In many situations, yes. Please contact us ahead of time so we can confirm timing and accommodate your case appropriately.
What areas do you serve?
We serve dental professionals across Massachusetts and New England, with a focus on the Greater Boston region, and we can work with practices across the country.
What are your business hours?
We are open Monday through Friday from 8:30 AM to 5:00 PM. You can leave a message after hours and we will get back to you promptly.
How can I contact you?
Call us at 781.853.0777 or email ron@dentalcreations.net. We are located at 445 Park Ave in Revere, MA and happy to answer your questions.
Ready to send your next case?
Call the lab, email your Rx, or schedule a pickup anywhere in Greater Boston.